Long Road Distillers is a distillery that honors the road less traveled, paying homage to the folks that think outside the box and are not afraid to get their hands and aprons dirty. We are looking for an additional server to round out our FOH team at our Grand Rapids (West Side) location–someone driven by an Expect(ation of) Excellence, to create Memorable Experiences through utilizing an All Hands service model.

We are looking for a self-starter who will Jump In and amass an in-depth familiarity with Long Road’s spirits, market presence and one-of-a-kind cocktail program. We are looking for a person who values Effective Communication, and is able to Stay Curious in learning Long Road’s processes and products. As the first line of service at Long Road, our FOH staff must be able to educate customers on our spirits, from the milling of the grain, all the way to the glass as part of a proper cocktail.

Candidates must be willing to train at our West Side location and be able to accommodate influxes of indoor and outdoor seating.

• Positive interpersonal skills required
• Previous serving experience strongly preferred
• Excellent verbal communication skills required
• Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less
• Ability to work in a fast-paced environment while following detailed instructions
• In-depth knowledge of craft spirits and cocktails desired

Essential Duties and Responsibilities to include (but are not limited to):

• Greet guests, take food and beverage orders directly from guests and from other service staff
• Check identification of guests to verify age requirements for purchase of alcohol
• Collect payment for drinks and food orders served and balance all receipts
• Serve snacks and food items to guests seated at bar as needed
• Demonstrate an in-depth knowledge of spirits, cocktails, and food menu in order to answer questions or educate guests on LRD process and mission
• Maintain a clean working area by sweeping, cleaning, and sanitizing as needed
• Comply with established sanitation standards, personal hygiene, and health standards